Privacy Policy

Effective Date: 2025-01-01
Company Name: ROGIN AI LABS LIMITED
Registered Office: 6th floor - 905 West Pender Street Vancouver BC V6C 1L6
Jurisdiction: Canada

1. Introduction

ROGIN AI LABS LIMITED (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose information when you access or use our website, services, and related applications.

As a registered Virtual Asset Service Provider (VASP) in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable financial regulations, including anti-money laundering (AML) and counter-terrorist financing (CTF) laws.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name, date of birth, nationality
Contact details (email address, phone number, residential address)
Government-issued identification (passport, driver’s license, national ID)
Financial account details and payment information

b. Transactional & Usage Information

Wallet addresses, transaction history
Login and activity logs
Device information, browser type, IP address

c. Compliance-related Information

KYC (Know Your Customer) verification records
AML/CTF risk assessments and sanctions screening results

3. How We Use Your Information

We use collected information for the following purposes:

To provide and maintain our services
To process transactions and manage accounts
To comply with legal and regulatory obligations (PIPEDA, FINTRAC guidelines)
To prevent fraud, money laundering, and terrorist financing
To improve user experience and platform security
To communicate updates, notices, and customer support responses

4. Sharing & Disclosure of Information

We may share your information with:

Regulatory Authorities (e.g., FINTRAC, law enforcement agencies) when required by law
Service Providers that support our operations (e.g., cloud hosting, payment processors)
Affiliates & Subsidiaries within our corporate group
Third parties in connection with mergers, acquisitions, or corporate restructuring

We will never sell your personal information to third parties.

5. Data Storage & Retention

All data is stored in secure servers located in Canada and/or jurisdictions with adequate data protection standards.
We retain personal information for as long as necessary to fulfill legal obligations, resolve disputes, and enforce agreements.
Transactional and compliance data may be retained for a minimum of 5 years in accordance with Canadian AML/CTF requirements.

6. Your Rights

Under PIPEDA, you have the right to:

Access your personal information
Request corrections or updates
Withdraw consent (subject to legal and contractual restrictions)
File a complaint with the Office of the Privacy Commissioner of Canada

7. Security Measures

We implement technical, administrative, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes:

Encryption of sensitive data
Multi-factor authentication
Regular security audits and monitoring

8. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Enhance website functionality
Analyze usage patterns
Personalize user experience
You can control cookie preferences through your browser settings.

9. Cross-Border Data Transfers

If we transfer your data outside of Canada, we ensure that adequate safeguards are in place to protect your privacy in compliance with PIPEDA.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with an updated “Effective Date”.

11. Contact Us

If you have any questions or requests regarding this Privacy Policy or our data practices, please contact:

Privacy Officer
ROGIN AI LABS LIMITED
Email: info@rogin-ai-labs.com
Phone: + 1 778 3813121